Autonomous customer service. With SVNTN.
Forget call centers, chatbots, and integrations.
From now on, SVNTN handles your customer service.
Onshoring, nearshoring, and offshoring have moved people. Techshoring moves the work.
This is the last customer service decision you will ever have to make.
People belong in relationships. Not in hold queues.
Every day, millions of people answer questions that no human should have to answer anymore. We accept this out of habit. That ends now.
Read the manifesto
We know the old world. We are building the new one.
We know the legacy systems, the pain points, and the daily grind behind the screen. That’s why SVNTN doesn’t require an integration project.
No integration necessary. SVNTN simply takes over.
Three agents, one case. They pass the process along to each other without anyone having to type anything, forward anything, or ask questions.
The Conversational Agent answers
Phone, chat, email, document. It understands the request, asks for missing information, and resolves the case according to your rules and your tone of voice. After 40 seconds, it’s clear what it’s about.
The Case Agent decides
It checks the case against your rules, forms, and thresholds. If it fits, it proceeds. If it doesn't, it terminates cleanly and hands it over to a human, complete with the full log.
The Desktop Agent executes
It opens your interface, clicks into the field, types the value, and saves. Via the UI, using keyboard and mouse, just like an employee in the same role. Without a single API.
Handovers are tracked in the case log. Every line has a timestamp, none of them a human.
€0.99 per resolved case. €0.00 if unresolved.
A human in a call center costs you €5 to €12 per resolved ticket. SVNTN starts from €0.99, billed only when the problem is solved.
What customers say about SVNTN.
One voice from the project launch, one from research, two from parallel operations.
"From our very first conversations, we were impressed by how quickly SVNTN understood our processes and worked with us to identify concrete use cases. Instead of buzzwords, we immediately got a clear picture of where AI can create real value in our customer service. It is precisely this pragmatism and speed that make working with them so exciting for us."
"By 2027, there will be no customer service without agentic AI. But how can companies calculate the costs and risks of such an undertaking? For companies that need rapid implementation and want to avoid risks, SVNTN’s solution expertise and pricing model are the perfect complement."
"After six weeks, 70 percent of our meter reading reports were processed without a single manual intervention. The log reads as if it were written by a very thorough colleague."
"We eliminated the night shift for fault reports. Not reduced, eliminated. The agent resets the charging station before the customer even thinks to look for the hotline."
"We spent over 20 years optimizing call centers. Now, we are replacing the manual processes that no human should have ever had to do."
Forget about your customer service.
Your calls, your tickets, your emails. As of today, they are no longer your problem.
Talk to
Ralf.
No funnels, no demo queues. Just tell us what you need solved. We’ll get back to you within one business day to schedule a meeting.